What or who fueled your interest in manufacturing?
Once I was introduced to a good cup of coffee (in 1979) it became an obsession to learn more. I felt roasting and selling it was in my future.
What is your current role in manufacturing?
As President, I spend most of my time with financials, setting prices and watching the bottom line. Also, we have an open-door policy with staff here and people sometimes come to talk about their day at work or their family.
Describe your path to get to where you are today.
After initially exploring roasting, I learned about the office coffee industry and began a company focused on delivery and sales of high quality coffee. That business, The Coffee Mill, was the beginning of my lifetime career. About 5 years ago I finally got the roaster I wanted back in 1979.
What is your Superpower?
I rarely get discouraged. My goals are firm and I usually reach them. Also, I’m a good listener.
Why is your role important to others – like to customers or end users?
I stay behind the scenes for the most part, encouraging the staff to do their very best. My appearance at a customer’s office or a phone call from me to them is rare and usually has impact.
What do you think the future holds for your career or others you inspire?
I am reaching retirement age, but still enjoy my job most days (and that’s a must). The people I work with here are gold and they help me to do my best every day. Be patient! It took me 40 years to reach my initial goals and I learned a great deal along the way.