SUCCESS STORY

The strategic planning project consisted of a company culture assessment that included an anonymous digital survey with all employees, along with some in-person interviews. Several work sessions were facilitated at the facility with the leadership team. All information captured throughout the project was shared in the final deliverables including visual tools to help with implementation. The final strategic plan will continue to evolve and will help JCT achieve their long-term goal of increasing production by 65%, increase sales by $1.5M and add 6 new jobs in the next calendar year. “Lisa’s ability to facilitate our strategic planning process was instrumental to the project’s success.” said Michael Walton, Jamestown Coating CEO. “She helped us focus on our key objectives, but gave us ample time for productive discussions. At the end of the process, we had clear direction on the actions needed to achieve our desired results. Lisa’s methodology is sound, but what sets her apart is experience across multiple industries and her ability to make sure everyone in the planning process contributes. JCT has greatly benefited from utilizing NWIRC and Lisa Pustelak to facilitate our strategic planning.”