Date: October 2, 2024
Time: 9:00am – 3:00pm
Cost: $299
Location: NWIRC Learning Center
8425 Peach Street, Erie, PA 16509

Lunch Provided

A single employee with chronic performance problems can dominate a leader’s time and drag down the productivity and morale of an entire work group. This course builds leaders’ skills in handling chronic performance problems. They learn how to document and present a solid case for needed improvement and use effective interaction skills to discuss performance and provide ongoing feedback and support. Leaders identify the steps to take after the performance problem discussion and determine if it is necessary to impose formal consequences.

Learning Targets:
  • The Impact of Chronic Poor Performance
  • Performance Data and Documentation
  • Best Practices, Coaching Techniques, and Interaction Essentials
  • Putting the Skills into Action
  • Applying the Skills to your Challenges

*Content from Development Dimensions International (DDI), an international human resources and leadership development firm

This is part of a leadership series, you do not have to sign up for all of them and can take them individually. If you are interested in signing up for all the Leadership Series please contact

About the Presenter: Molly Reichard, Culture Development Advisor

As NWIRC’s Culture Development Advisor, Molly leads employee development training geared for manufacturing companies across 13 counties of northwest and north central Pennsylvania during public sessions and onsite at their facilities. Molly is a certified DDI Facilitator, a certified Working Genius facilitator, and also the coordinator & facilitator for NWIRC’s Lean Together™ program.


Attendee Information



Payment must be received, in full, prior to training/event start date. If the registered individual cannot attend, you may substitute another individual. At least a 2-day notice is appreciated.

If the registered individual cannot attend, or make a substitution, and wishes to cancel, a full refund will be issued with ten business days or more notice. Please note that no refund will be issued with less than a 10 business day notice.

A full refund will be given if NWIRC should cancel the training/event.

Registration Information

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NWIRC Learning Center