Date: September 28, 2023
Time: 8:30 am – 12:00 pm
Cost: $249 ($212 if registered by 9/14)
Location: Penn State DuBois
1 College Place
DuBois, PA

Effective communication will help resolve (or even avoid) conflict, increase job satisfaction, build a culture of trust, improve productivity, and increase employee engagement.

In this training, you will learn:

  • How to communicate more effectively
  • How your co-worker’s communication styles are shaped by their generation and personality
  • How to leverage your understanding of someone else’s generation and personality to better communicate with them
  • Mindset of Effective Communicators
  • Basics of Effective Communication
Generational Diversity
  • Defining each generation
  • Characteristics/values of each generation
  • Finding common ground – how to communicate with each generation
Personality Types
  • D.O.P.E. Personality Types
  • Characteristics of each type
  • Challenges of communicating with different personality types
  • Finding common ground – how to communicate with different personality types

About the Presenter:

Molly Reichard joined NWIRC in June 2016 as Training & Events Coordinator, and after 6 years, transitioned to Culture Development & Training Specialist. She leads employee development training geared for manufacturing companies across 13 counties of northwest and north central Pennsylvania during public sessions and onsite at their facilities. Molly is a certified DDI Facilitator and the coordinator for NWIRC’s Lean Together™ program.

Attendee Information



Payment must be received, in full, prior to training/event start date. If the registered individual cannot attend, you may substitute another individual. At least a 2-day notice is appreciated.

If the registered individual cannot attend, or make a substitution, and wishes to cancel, a full refund will be issued with ten business days or more notice. Please note that no refund will be issued with less than a 10 business day notice.

A full refund will be given if NWIRC should cancel the training/event.

Registration Information

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Penn State PAW DuBois