Date: December 7, 14, 2023
Time: 9:00am – 11:30am
Cost: $249 ($212 if registered by 11/23)
Location: Virtual

Effective communication will help resolve (or even avoid) conflict, increase job satisfaction, build a culture of trust, improve productivity, and increase employee engagement.

In this training, you will learn:

  • How to communicate more effectively
  • How your co-worker’s communication styles are shaped by their generation and personality
  • How to leverage your understanding of someone else’s generation and personality to better communicate with them
Session 1:
  • Mindset of Effective Communicators
  • Basics of Effective Communication
Session 2:

Generational Diversity

  • Defining each generation
  • Characteristics/values of each generation
  • Finding common ground – how to communicate with each generation

Personality Types

  • D.O.P.E. Personality Types
  • Characteristics of each type
  • Challenges of communicating with different personality types
  • Finding common ground – how to communicate with different personality types

About the Presenter:

Molly Reichard joined NWIRC in June 2016 as Training & Events Coordinator, and after 6 years, transitioned to Culture Development & Training Specialist. She leads employee development training geared for manufacturing companies across 13 counties of northwest and north central Pennsylvania during public sessions and onsite at their facilities. Molly is also the coordinator and facilitator for NWIRC’s Lean Together™ program.

Flyer for NWIRC's training on generational diversity

Attendee Information



Payment must be received, in full, prior to training/event start date. If the registered individual cannot attend, you may substitute another individual. At least a 2-day notice is appreciated.

If the registered individual cannot attend, or make a substitution, and wishes to cancel, a full refund will be issued with ten business days or more notice. Please note that no refund will be issued with less than a 10 business day notice.

A full refund will be given if NWIRC should cancel the training/event.

Registration Information

Booking Summary

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Total Price