Date: August 22, 2023
Time: 9:00 am – 12:00 pm
Cost: $199
Location: Toyota Palmiero
16165 Conneaut Lake Rd
Meadville, PA 16335


Create a Culture of Accountability

The past several years have created some challenges in holding people accountable.  We all went into survival mode during Covid and now pulling back and following the rules again hasn’t been easy.  When everyone isn’t held accountable to the same rules and expectations morale takes a significant hit.  So how do we get back to holding ourselves and others accountable?

In this session participants will learn:

  • The language of Accountability (it should be positive not negative!)
  • How to set expectations S.M.A.R.T.E.R
  • The benefits of being specific and taking ownership

Participants will also receive a copy of the book, Winning with Accountability by Henry J. Evans for additional learning and application.

*Content from Development Dimensions International (DDI), an international human resources and leadership development firm

About the Presenter:

Lisa Pustelak is NWIRC’s Strategic Planning & Culture Development Specialist. She develops leaders and employees with coaching and onsite or public training programs on topics such as critical thinking, leadership development, communication skills, improvement kata, strategic planning and coaching. She has over 20 years’ experience working with small businesses, including ten years as the CEO of LEDGE Enterprises, a company she founded to help companies, Lead, Engage, Develop, Grow, and Empower their people. Lisa is a certified Balance Score Card Professional and DDI Facilitator.  She is a member of Women in Manufacturing, NTMA, National Speakers Association, and PA Business and Professional Women.


Attendee Information

Bookings are closed for this event.

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Palmiero Toyota Community Room