Date: January 7, 2020
Time: 8:30 am – 11:30 am
Cost: $149.00
Location: Palmiero Toyota Community Room
16165 Conneaut Lake Rd
Meadville, PA 16335



It’s often been identified as just having excellent “people skills”. We’ve all known co-workers who have great relationships with others on the team. They show an interest in each person’s professional development and are supportive and encouraging about their growth both as an employee and as a person. They are the kind of team leaders we want to work with and for!

Many of us however have also been exposed to other kinds of co-workers who, while they might be intelligent, at their best are difficult and at their worst wreck absolute havoc with the team through lies, power struggles or angry outbursts. It can be extremely stressful to work in that type of environment, eventually contributing not only to professional disruptions but also a variety of health issues.

Emotional Intelligence—or EQ as it’s known—is the ability to recognize both our own emotions and of those around us. It’s being able to discern between these different types of feelings and use the information to manage and guide our own thinking and behavior whether through conflict management or persuading others why your idea will work best!  Like all communication-based efforts, EQ is a skill that can be learned and improved upon. What can you do to improve your EQ, strengthen personal relationships with your co-workers and achieve greater career success?

  • Take responsibility for your own feelings and actions
  • Show you care by being concerned with and connecting on a personal level
  • Respect and validate other’s feelings—even if (or especially if!) different from your own
  • Build trust within your team through honesty

Emotional intelligence (EQ) is not about being emotional. It is about learning to be aware, acknowledging the emotions and allow them to guide your thinking and behavior.

Instructor: Susan Hileman, NWIRC.

Email with any questions. Please register by Monday January 6, 2020.







Attendee Information

Bookings are closed for this event.