Emotional Intelligence – Ridgway

Date: June 1, 2022
Time: 9:00 am – 11:00 am
Cost: $149 ($126 if registered by 5/18)
Location: Assured Testing
388 Servidea Drive
Ridgway, PA  

Leaders set the tone of the organization. Any manager knows that emotional issues—lack of trust and commitment, unresolved conflicts and the inability of individuals to understand how their actions impact others—can stop even the most promising teams from delivering great results.

Emotional Intelligence (EQ) is the ability to perceive, evaluate, and control our own emotions as well as read and respond appropriately to the social cues of others. It is a critical factor in successfully coaching teams, managing stress, delivering feedback and collaborating with others. This class is for anyone who aspires to a leadership role, wants to look at what drives your own management style, or wants to simply learn how to act as a better “mirror” to others.

• Recognizing the factors of EQ and how they play into personal & professional success
• Implementing strategies for daily living
• Utilizing practical EQ tools & resources

About the Presenter: Susan Hileman, Founder, Red Day Communications. Susan has spent more than 25 years serving manufacturing; the last 15 years as a Strategic Business Advisor for the NWIRC. Susan is a graduate of Clarion University with degrees in Business Management and Speech Communication. She is a certified John Maxwell Group Team member and trained in DISC Behavioral Profiling. Susan is a proud veteran of the U.S. Air Force and owner of Red Day Communications providing motivational speaking, consulting and training for business and civic organizations since 2011.

Email mreichard@nwirc.org for additional information or questions.