This workshop is designed to introduce participant the ISO 9001:2015 quality management system, the auditing process, audit instruments and the documentation process. Participants will learn how to conduct an audit, write the audit report, and take corrective action. Using a combination of lecture, discussion and auditing case studies participants will develop skills for identifying non-conformance and promoting continual improvement within their service or manufacturing organizations.
Course Objectives:
Upon completion of this 3-day course, participants will have the ability to more effectively:
Instructor: Kevin Smith HCS, SPHR; President and Owner of VIE Associates
Kevin is a performance management consultant and certified Human Capital Strategist (HCS). He has spent the majority of his career assisting leaders in improving organizational performance and maximizing human resources. Kevin has consulted organizations in manufacturing, healthcare, nonprofit, and educational sectors. He holds a degree in Business Management and Business Finance from Mercyhurst College.
Email bjoyce@nwirc.org for additional information or questions.
This event is fully booked.