TRAINING & EVENTS

Cost: $299 (Early bird $249 if registered by January 2, 2025)

Lunch provided

Mid-to senior level leaders will assess their own emotional intelligence (EQ) and learn to prevent the emotional hijacking that can interfere with personal intentions and organizational outcomes.

Helps leaders:

• realize how EQ affects business results
• understand how emotional hijacking interferes with values and outcomes
• recognize the five elements of EQ and learn skills to strengthen each one
• analyze your own EQ and the impact of your skill level on those around you
• identify your emotional triggers and apply techniques so you can respond effectively rather than react inappropriately

Competencies developed:

• Building and earning trust
• Emotional intelligence essentials

About the Instructor: Lisa Pustelak

Lisa Pustelak is NWIRC’s Culture Development Manager. She has over 25 years of experience working with companies to help people develop their potential. Lisa is a certified Professional Coach through Duquesne University, certified Balance Score Card Professional, certified DDI Facilitator, and a member of Women in Manufacturing, NTMA, Association of Talent Development, and PA Business and Professional Women. She develops leaders and employees with onsite or public training programs on topics such as critical thinking, leadership development, communication skills, strategic planning, culture development, and coaching.