Operational Excellence Lunch and Learn Series

Date: September 14, 21, 28 October 5, 2022
Time: 12:00pm – 1:00 pm
Cost: Free
Location: Zoom (link will be emailed after registering)

NWIRC is pleased to partner with Northern Pennsylvania Regional College (NPRC) and Future State Engineering to design a series of four online Lunch and Learn sessions which were created for the busy individual. These one-hour, online sessions are no cost to you and are filled with valuable information that you can take away and apply to your organization.

This series is designed to share information on the Operational Excellence, how to improve business performance, and provide more value to your customers. The topics are meant to be taken together as they build on one-another leading up to the fourth session on Operational Excellence which is a combined approach utilizing all the topics talked about. We hope you find this series beneficial and engaging.

All sessions are virtual and will take place from 12-1 p.m. EST

Session 1: What is Theory of Constraints; DATE: Wednesday, September 14, 2022
 Defining Theory of Constraints (TOC)
 System thinking and wholistic approach
 Tools and techniques related to TOC
 How TOC deals with conflict
 TOC mindset
 Description: The presentation will give participants the basic understanding of Theory of Constraints and the practical application of the concepts in an organization. The presentation will dispel the myth that Theory of Constraints is just a theory and will outline the practical set of tools and techniques that can be applied to any organization to achieve breakthrough improvement in performance. Topics will include systems thinking, the concepts of necessary
and sufficient conditions, what are leverage points and how to identify the constraint in an organization, and how to create buy-in to organizational change by creating win-win solutions. Examples of the application of the principles will be discussed along with results that organizations have achieve by implementing the concepts.

Session 2: What is Lean; DATE: Wednesday, September 21, 2022
 Defining Lean
 System thinking and wholistic approach
 Tools and techniques related to Lean
 Lean mindset
 Description: The presentation will give participants the basic understanding of what is Lean. It will discuss the five principles of Lean and the approach that many organizations take to implementing Lean and the challenges they encounter. The topics covered will include define value, map the value streams, flow, pull, and perfection which will be discussed in detail. In addition, we’ll talk about value and its relationship between price, cost, and profit.

Session 3: What is Six Sigma; DATE: Wednesday, September 28, 2022
 Defining Six Sigma
 System thinking and wholistic approach
 Tools and techniques related to Six Sigma
 Six Sigma mindset
 Description: The presentation will give participants the basic understanding of what is Six Sigma. It will discuss the Six Sigma DMAIC process and that framework and how it is used to improve business process performance using statistical techniques as well as the use of qualitative data. The presentation will dive deeper into the topics of Define, Measure, Analyze, Improve, and Control (DMAIC) and its application to a process and, more importantly, to a system.

Session 4: What is Operational Excellence and What’s the Best Approach for Me/My Organization; DATE: Wednesday, October 5, 2022
 What is Operational Excellence
 Understanding customer focus
 Understanding the needs of the customer
 Leadership and leadership commitment
 Breakthrough improvement
 Discussion of what’s the best approach for me/my organization
 How do I start? / Where do I start?
 Description: The presentation will give participants the basic understanding of what is
Operational Excellence using TOC, Lean, and Six Sigma as a comprehensive approach to achieve breakthrough improvement performance. It will discuss how to use system thinking, how to focus, and how to select the appropriate techniques to improve business performance. The presentation will help individuals fully understand the buy-in process as well as the necessary conditions to ensure an organization’s success and sustainability.

Instructor: Max Krug, Future State Engineering. Max Krug provides operational excellence services expertise to organizations with the primary objective of achieving breakthrough financial and operational performance. Max has 38 years of experience in operations, and his range of expertise and experience includes manufacturing operations, distribution, and project management. He assists organizations in achieving Operational Excellence by utilizing Theory of Constraints, Lean Management, and Total Quality Management principles. He works with companies to develop corporate strategy and provides hands-on
implementation support of the actions required to create a high performing organization

Email mreichard@nwirc.org for additional information or questions.