Date: September 20, 2024
Time: 8:30 am – 4:30 pm
Cost: $399 per company for up to 4 people
Location: NWIRC Learning Center
8425 Peach Street
Erie, PA 16509

Lunch provided.

Is your organization:
  • Struggling to meet the monthly performance goals?
  • Constantly expediting orders and running too much overtime?
  • Getting customer complaints for late orders or long lead-times?
  • Suffering from the end of the month syndrome?
  • Finding it difficult to attract and retain the right employees?
  • Losing customers orders or have inadequate sales?
If yes, attend this highly-interactive workshop to learn:
  • Attend this high interactive workshop to learn:
  • The necessary conditions to create a high-performing organization
  • The roles of leadership and customer focus
  • How to measure and establish the correct performance metrics
  • How to create a stable and capable delivery system
  • How to identify initiatives that could achieve a 20-25% productivity improvement with your current workforce
  • How to construct a strategy that achieves a competitive market advantage
  • How to convert improved operational performance into a market strategy to grow sales
About the Presenter:

Max Krug, Change Management Specialist, Future State Engineering. Max provides operational excellence services expertise to organizations with the primary objective of improving financial and operational performance. Max has 30 years of experience in operations, and his range of expertise and experience includes manufacturing operations, distribution, and project management environments. His expertise is assisting organizations achieve Operational Excellence by utilizing Theory of Constraints, Lean Management, and Six Sigma methods. He works with companies to develop corporate strategy and provides hands-on implementation support of the tactics required to achieve Operational Excellence utilizing these techniques. Max holds several certifications in Theory of Constraints, Lean, and Six Sigma in addition to a B.S. in Industrial Engineering from Alfred University and a MBA from St. Bonaventure University.

Please register ONE person. You will be contacted soon after registration for the additional attendees information.

Email for additional information or questions.

Attendee Information



Payment must be received, in full, prior to training/event start date. If the registered individual cannot attend, you may substitute another individual. At least a 2-day notice is appreciated.

If the registered individual cannot attend, or make a substitution, and wishes to cancel, a full refund will be issued with ten business days or more notice. Please note that no refund will be issued with less than a 10 business day notice.

A full refund will be given if NWIRC should cancel the training/event.

Registration Information

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NWIRC Learning Center