TRAINING & EVENTS

Lunch provided.

Is your team working together and on track to be a high-performing organization? Learn what operational excellence is and map out steps to identify initiatives that aim at achieving 20-25% productivity improvement with your current workforce. Is your organization:

• Struggling to meet the monthly performance goals?
• Constantly expediting orders and running too much overtime?
• Getting customer complaints for late orders or long lead-times?
• Suffering from the end of the month syndrome?
• Finding it difficult to attract and retain the right employees?
• Losing customers orders or have inadequate sales?

Learning Targets: 

• Necessary conditions to create a high-performing organization
• Roles of leadership and customer focus
• Measure and establish the correct performance metrics
• Create a stable and capable delivery system
• Identify initiatives that could achieve a 20-25% productivity improvement with your current workforce
• Construct a strategy that achieves a competitive market advantage
• Convert improved operational performance into a market strategy to grow sales

About the Presenter:
Max Krug, Change Management Specialist, Future State Engineering

Max provides operational excellence services expertise to organizations with the primary objective of improving financial and operational performance. Max has 30 years of experience in operations, and his range of expertise and experience includes manufacturing operations, distribution, and project management environments. His expertise is assisting organizations achieve Operational Excellence by utilizing Theory of Constraints, Lean Management, and Six Sigma methods. He works with companies to develop corporate strategy and provides hands-on implementation support of the tactics required to achieve Operational Excellence utilizing these techniques. Max holds several certifications in Theory of Constraints, Lean, and Six Sigma in addition to a B.S. in Industrial Engineering from Alfred University and a MBA from St. Bonaventure University.

Please register ONE person. You will be contacted soon after registration for the additional attendees’ information.

Email Robin Keller at rkeller@nwirc.org for additional information or questions.