Root Cause Analysis in Erie

Download a PDF of the Root Cause Analysis Brochure.

Date: May 18, 2016

Time: 8:00am – 4:00pm

Cost: $360

Location: Knowledge Center (Behrend Campus) 5240 Knowledge Parkway, Erie, PA 

(Complimentary lunch included)

ROOT CAUSE ANALYSIS provides a disciplined approach to problem solving.

Don’t just put a bandage on a problem – Discover a disciplined approach to problem solving. Once a root cause is identified and remedied, final system outcomes improve – preventing it from occurring again.

Participants will learn:

• How to clearly define the problem
• How to characterize the process where the problem is
• When to use anecdotal evidence and when to use hard data
• How to develop a sampling strategy and collect data
• Several analytical tools and when each is most appropriate
• Strategies to improve processes and prevent recurrence of the root cause

Who should attend: Quality, Safety, Risk, and Reliability managers. Process engineers, Operations supervisors, Process owners, and anyone who wants to improve their ability to solve recurring problems.

Instructor: Sara Goncus, Director of Training and Development, Operations Strategy Consulting

Sara holds a B.S. in Computer Engineering from the University of Pittsburgh (Pittsburgh, PA), is a certified Lean Six Sigma Green Belt, and an RABQSA certified QMS internal auditor and a certified AIAG ISO/TS 16949 auditor. Prior to joining Operations Strategy, Sara worked as a Quality Assurance Engineer for Lockheed Martin at Cannon Air Force Base in New Mexico.

Please register by Thursday, May 12, 2016.

Email bjoyce@nwirc.org for additional information or questions.