ROOT CAUSE ANALYSIS provides a disciplined approach to problem solving.

Don’t just put a bandage on a problem – discover a disciplined approach to problem solving. Once a root cause is identified and remedied, final system outcomes improve – preventing it from occurring again. You will be taught:

  • Problem definition
  • Understanding the process
  • Identifying possible causes
  • Data collection
  • Improving the process, and much more…

Who should attend: Quality, safety, risk, and reliability managers, process engineers, operations supervisors, process owners, and anyone who wants to improve their ability to solve recurring problems.

Instructor: Megan E. Burns, Managing Director, Operations Strategy Consulting

“Megan, a Six Sigma Master Black Belt, has more than 15 years of industrial engineering experience in a variety of operational environments.” In addition to leading her own projects, she has trained and mentored hundreds of others from companies such as GE, American Eagle Outfitters, Bombardier, Foamex International. Liberty Electronics, Michael Baker Corp., Schneider Downs & Co. and the University of Pittsburgh.