Date: January 21, 2021 & February 4, 2021
Time: 11:00 am – 12:00 pm
Cost: Free
Location: Webinar


ERP software systems form the backbone and basis for manufacturing and distribution businesses technology and computing. They represent the largest expenditure on IT assets, yet over the last 2-3 decades, many companies have struggled to fully and successfully implement many of the features embodied in their ERP software. Instead, companies resort to manual means, standalone spreadsheets and Access databases, and other tools to accomplish what was originally intended to be fulfilled by the ERP software.  Over 40% of companies report dissatisfaction with their ERP software.

This seminar will explore the reasons for ERP software’s inability to meet expectations and offer some programmatic solutions to gain control and improve the use of, results from, and satisfaction with manufacturing and distribution ERP software. 

Session One: January 21  (Watch Recording HERE.)

  • Market and industry satisfaction with ERP technology
  • Reasons that ERP systems often fail to meet their potential and promises
  • ERP software lifecycles
  • Fit and utilization gaps and shortfalls: what are they and how to identify them
  • Symptoms of ERP software fit and utilization gaps
  • Measuring and quantifying fit and utilization gaps
  • Solutions for ERP fit and utilization gaps
  • Structural and technology gaps and shortfalls: what are they and how do they differ from fit and utilization gaps
  • Identifying and eliminating structural and technology gaps in ERP software


Session Two: February 4

  • Technology and compensation paradoxes
  • Trends and opportunities available in modern, web-based ERP systems
  • ERP Satisfaction Improvement roadmap
  • ERP strategy and business alignment
  • Importance of process design as part of ERP improvement
  • Developing a detailed functional and technological requirements profile
  • Measuring current state ERP fit and utilization
  • Cost and budgetary considerations – sometimes visual, manual, and offline are better
  • Making it happen – techniques for realizing the vision


Instructor: Scott A. Holter, CPIM, Director of Meaden & Moore Business Solutions. Scott has spent more than 20 years in manufacturing and technology consulting, working with manufacturers of all types and sizes. He has extensive experience with multiple software applications, not only assisting clients with evaluating and selecting software, but also improving the utilization of existing software.Prior to joining the consulting practice at Meaden & Moore, Scott spent 13 years in industry with companies like Westinghouse Electric and Ferro followed by two small, privately-held manufacturers.


Email for additional information or questions.