Date: March 13, 2018
Time: 8:30 am – 3:30 pm
Cost: $250
Location: Douglass Conference Center
764 Bessemer Street
Meadville, PA 16335


This workshop will allow participants to begin to think differently, allowing them to better understand how to find the root cause of a problem and then create long-term sustainable solutions.  Participants will walk away with new tools and resources that they will practice in class and be able to implement immediately upon their return to their organization.



  • Understanding how we think
    • Introduction to how our mind works
    • Realize how you think automatically
    • Mental Muscles, how to exercise them like your physical muscles (includes perception)
      • Exercises to drive home how to exercise mental muscles
  • What is “Critical” Thinking?
    • Developing our Core Critical Thinking Skills
    • Active learning versus passively receiving info
      • Exercise to practice critical thinking
  • What is the REAL Problem?
    • Understanding how to find the root cause
    • Review the 3 types of causes
  • Creating Solutions
    • Healing versus using band aids
    • Identify the value of solving the problem
    • 4 Basic Problem-Solving Steps
  • Finish Creating Solutions
    • “Next” Exercise
    • Implementing solutions


Instructor Lisa Pustelak, founder and CEO of LEDGE Enterprises, LLC.

Please register by Friday March 9, 2018

Contact Molly Reichard with questions at



Attendee Information

Bookings are closed for this event.

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The Douglass Conference Center