TRAINING & EVENTS

Cost: $299

Lunch Provided

Today’s complex business dynamics and fierce global competition force organizations to continually ramp up productivity, improve quality, shorten cycle times, and reduce costs. An unfortunate, but natural, by-product is workplace conflict. Such pressures inevitably cause people
with different personalities, communication styles, priorities, and values to have differences at one time or another.

One of this course’s key messages is that leaders can help employees accept accountability for owning and resolving their workplace conflicts by leveraging two intervention tactics: coaching and, if the conflict remains unresolved, mediating. Its also important to be able to recognize warning signs of conflict in order to take the appropriate action.

This is Session 3 of a three-part series but you can sign up for any of the sessions individually. If you have any questions please contact rkeller@nwirc.org.

About the Presenter: Molly Reichard, Culture Development Advisor

As NWIRC’s Culture Development Advisor, Molly leads employee development training geared for manufacturing companies across 13 counties of northwest and north central Pennsylvania during public sessions and onsite at their facilities. Molly is a certified DDI Facilitator, a certified Working Genius facilitator, and also the coordinator & facilitator for NWIRC’s Lean Together™ program.