Testimonials

I cannot say enough good things about NWIRC's leadership training and Lisa Pustelak's training skills!! She was great and the training was very educational. She delivered it in a way that everyone who attended could relate. We have seen growth in our leaders who have attended, and we are hosting another round of the series starting in May! Lisa is a wonderful trainer!

The project to develop a formal Quality Management System at Advantage Sales and Supply was extremely beneficial to our culture, for our products/services, and to our business overall. The thorough training and team development enabled us to merge the disparate quality efforts, we already had in place, into the framework for an effective Quality Program and a fully functional Quality Team. We were able to fully comprehend the breadth and value of a comprehensive Quality Management System. The ripple effect was clear. This project transformed us into a proactive, solution oriented, and quality driven organization.

Because the QMS project was so beneficial, we partnered with the NWIRC in other areas including Culture Assessments and Leadership Team Training. NWIRC has been instrumental in assisting us with strategically assessing our business needs and finding the resources to fulfill those gaps.

Pertaining to the COVID-19 Recovery Program business assessment: The process of being asked very tactical questions regarding my business through conversation, brought to the forefront a thought-provoking way of realizing strengths and weakness within my organization. It invoked a different way of looking at, not only my business but my industry as a whole, and how I want to approach sustainable growth in today’s manufacturing atmosphere. I found the people and the process very interesting, useful and enjoyable.

The NWIRC is very professional.  Their recommendations for the services provided lead to many areas of cost savings and cost avoidance within our company.

My experience with the NWIRC has always been of a "Team" first approach with my staff at Franklin Industries.  Our growth is the direct result of us working together to achieve this goal.

We are blessed to have the resources of the NWIRC to help lead and guide us in building our business.  The NWIRC has been tremendous on providing us new ideas to consider and an immediate resource of business applications. We are eager for the potential growth that is possible yet our industry has been saddled with globalization, a trade war, and now this current global pandemic with Covid-19. We are fortunate we have implemented all of these projects to keep us lean and productive. Our facility is becoming a better run company due to the services received from the NWIRC.  More projects are needed to build us up as a stronger and globally competitive company.

It was obvious early on in the project that NWIRC and Craig Corsi had the right hands-on experience and willingness to directly participate in the project. Working with employees, side by side, is what was needed to be viewed as someone who understands the culture and mind set of manufacturing and not as a consultant looking to only drive cost or headcount reductions. They were quickly accepted by the team and viewed as an asset to the project.

I appreciate the knowledge, network connections, and pro-active approach that the NWIRC brings to their interactions with clients. We see the service NWIRC provides as strategically valuable to small scale manufacturers like ourselves and consider them an asset in our future growth of operations.

We have always appreciated the advice and engagement we received from our contacts at NWIRC.

NW IRC and our point person Susan Hileman are fabulous. Susan is always proactive looking to bring services to our company to either make us more money or save money.