Assessing Your Quality System Effectiveness in Erie

Download a PDF of the Assessing Quality System Effectiveness Brochure.

Date: June 1, 2016

Time: 8:00am – 4:00pm

Cost: $360

Location: Knowledge Center (Behrend Campus) 5240 Knowledge Parkway, Erie, PA 

(Complimentary lunch included)

The definition of “Effectiveness” is the ability to meet objectives and be successful in producing a desired result. This course will deliver a thorough introduction to internal auditing and it’s role in verifying the effectiveness of an organization’s Quality System.

Key topics include:

• Elements of Internal Auditing
• Creating and Using Audit Reports
• System vs. Process Auditing
• Determining and Interpreting a Standard

In addition to this, attendees will be instructed in the four phases of executing an audit: Audit Preparation, Conducting the Audit, Audit Reporting, and Audit Closure.

Training will conclude with Audit Role play where students have the opportunity to practice material they’ve learned.

Instructor: Sara Goncus, Director of Training and Development, Operations Strategy Consulting

Sara holds a B.S. in Computer Engineering from the University of Pittsburgh (Pittsburgh, PA), is a certified Lean Six Sigma Green Belt, and an RABQSA certified QMS internal auditor and a certified AIAG ISO/TS 16949 auditor. Prior to joining Operations Strategy, Sara worked as a Quality Assurance Engineer for Lockheed Martin at Cannon Air Force Base in New Mexico.

Please register by Thursday, May 24, 2016.

Email bjoyce@nwirc.org for additional information or questions.