Download a PDF of the Assessing Quality System Effectiveness Brochure.

Date: June 1, 2016

Time: 8:00am – 4:00pm

Cost: $360

Location: Knowledge Center (Behrend Campus) 5240 Knowledge Parkway, Erie, PA 

(Complimentary lunch included)


The definition of “Effectiveness” is the ability to meet objectives and be successful in producing a desired result. This course will deliver a thorough introduction to internal auditing and it’s role in verifying the effectiveness of an organization’s Quality System.

Key topics include:

  • Elements of Internal Auditing
  • Creating and Using Audit Reports
  • System vs. Process Auditing
  • Determining and Interpreting a Standard

In addition to this, attendees will be instructed in the four phases of executing an audit: Audit Preparation, Conducting the Audit, Audit Reporting, and Audit Closure.

Training will conclude with Audit Role play where students have the opportunity to practice material they’ve learned.


Instructor: Sara Goncus, Director of Training and Development, Operations Strategy Consulting

Sara holds a B.S. in Computer Engineering from the University of Pittsburgh (Pittsburgh, PA), is a certified Lean Six Sigma Green Belt, and an RABQSA certified QMS internal auditor and a certified AIAG ISO/TS 16949 auditor. Prior to joining Operations Strategy, Sara worked as a Quality Assurance Engineer for Lockheed Martin at Cannon Air Force Base in New Mexico.


Please register by Thursday, May 24, 2016.

Email for additional information or questions.

Attendee Information

Bookings are closed for this event.

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